WHAT DOES FLIP COST
Please choose one of these sweet options to join Flip.
BROADBAND + HOMELINE
NAKED BROADBAND - NO HOMELINE
BONUS FOR ALL HOMELINE PLANS
With Flip, all our Homeline plans come with one of the followiong great options, you can choose which you prefer.
FREE NATIONAL CALLING
1 hour per call, 20c p/min after that. Hang up before the hour is up to avoid paying the per minute charge.
FREE 60 CARRY OVER MINUTES
Carry over minutes don't expire for a whole year. 85 destinations including New Zealand mobile and National.
OUR BIG DIFFERENCES
BOOST YOUR PHONE
Call Divert: If you are expecting a call but you won't be home, you can set up call forwarding to any mobile phone or homeline you like. Forwarded calls are charged at our standard p/min rates.
Call Waiting: This will let you know when someone else is trying to call you while you are already on a call. You can switch between calls when you hear the beeps by pressing the # key on your phone. Easy.
Caller ID: Allows you to see who is calling you before picking up. Just make sure your phone can display numbers.
- Are there installation charges?
What modem will I need?
At Flip, pretty much any modem/router will work as long as it's ADSL2+ compliant. You can find that out in the manual, it's also usually on the box somewhere.
If you've had broadband before (or have it connected at your place at the moment) use that modem - no need for a new one.
The only exceptions are Orcon Genius and Motorola modems.
What happens if I run out of data?
At Flip, we don't believe in punishing you for running out of data. So we'll slow you down to old school broadband. Not dial up like other providers. Everything will work fine, just not at the high speeds you're used to.
If this happens you'll receive an email and SMS letting you know the story. At that point you can choose to buy more data or carry on with limited speed for the rest of your bill period.
How long does it take to get connected to Flip?
Once we receive your first payment, please allow up to a week. We'll do our best to speed this up if we can.
Do you have a fair use policy for your calling packs?
Flip's Unlimited calling packs are for residential use for standard person to person calls to standard numbers or mobiles within NZ and standard numbers at our 85 destinations. Unlimited calling excludes premium and special numbers.
These calling packs cannot be used for multiple simultaneous calling, re-supply, business or call center usage, telemarketing, application-to-person communication, continuously call forwarding, auto-dialing, machine to machine communication, or any other activity that Flip considers to be non-standard personal usage.
What are your p/min toll rates?
They are really cheap. Check them out here.
- Offer summaries